Frequently Asked Questions

Application / Acceptance Process

Applying for the Academic Year
You can apply for Residence by filling out the online application. Applications will be accepted on a first come, first served basis and you will receive your acceptance upon application within 24 hours on business days. A hall type lottery will take place during the first week of June and you will receive an e-mail indicating your hall type placement at that time. If you do not receive an acceptance email, you will receive a waitlist notification.

Please note: When you apply for Residence you are required to pay a $500.00 deposit. First year students need to submit their applications by June 3, 2019 to be guaranteed a spot in residence.

Applying for Winter or Summer Semester
You can apply for Residence by filling out the online application. Applications will be accepted at any time on a first-come, first-serve basis. Please note: When you apply for Residence you are required to pay a $500.00 deposit.

A deposit of $500.00 is required with all applications for Residence. Once you have moved into Residence, your deposit is used as a damage deposit for your room. It is returned to you less any charges owing after you moved out. You will be required to fill out a Room Inspection form upon arrival to the Residence. This form will be held on file for the duration of your stay with us; once you have moved out we will compare your room inspection form to the current state of your room.

Residence fees must be paid directly to the Residence via one of the below listed options and cannot be paid to the Institution. Payments made to the Institution in error will be applied to any outstanding balances on your account with the Institution.

Please refer to Rates and the Termination & Cancellation Policy for full payment option deadlines and information. If you have submitted a Request for Special Consideration for a different hall type, please make your payment in accordance with the current hall type you have been accepted into.

You can make your deposit, residence fee, and meal plan payments using one of the below payment methods:

1) Bill Payee

We are now offering an online banking option for the following financial institution(s):

  • Bank of Montreal (BMO)
  • Central 1 Credit Union
  • CIBC
  • Desjardins
  • HSBC
  • Royal Bank of Canada (RBC)
  • Scotia Bank
  • Toronto Dominion (TD)

HOW TO MAKE A PAYMENT

To add the Residence as a bill payee search for “UOIT Residence“ and select the payee titled “Durham UOIT Residence & Conference”. If you are unable to see “Durham UOIT Residence and Conference” please notify the Residence and we will assist you in selecting the proper payee.

Please do not use the payee listed as “University of Ontario”.

To identify your payment you will be prompted to type in your Account Number, which is located on the home page of your My Housing Portal. You can also find this number in the top right hand corner of your invoice.

Please note: This payment may not be reflected on your Residence account for up to five business days.

2) Online Interac through the My Housing Portal

Online Interac is available for the following financial institutions and can be paid through the My Housing Portal:

  • Royal Bank of Canada (RBC)
  • Toronto Dominion (TD)

HOW TO MAKE A PAYMENT

Log onto the My Housing Portal and click on the ‘Accounts’ tab. Next, you will navigate through three steps. At the bottom of the third step you will have the ability to select indicate the amount you would like to pay. Finally, click on the ‘Pay Now’ button at the bottom of this page, where you will be directed to our online payment page.

Please note: Daily banking limits will apply. If you have Visa Debit or Debit MasterCard you will not be able to make an online Interac payment. We no longer accept credit card payments.

3) Money Order, Certified Cheque, or Bank Draft

Please make your Money Order, Certified Cheque or Bank Draft out to: “CLC UOIT”. Send via courier to the address below:

Residence Manager
South Village Residence
32 Commencement Drive, Oshawa, ON, L1G 8G3

HOW TO MAKE A PAYMENT

Obtain from your financial institution.

4) International Payment

Pay your security deposit, residence fees, and meal plan through NorthStar in your native currency and it will be transferred to Residence in Canadian dollars.

HOW TO MAKE A PAYMENT

International students can pay your security deposit, residence fees, and meal plan in your native currency through NorthStar.

Please note: This payment may not be reflected on your Residence account for up to five business days.

5) Cash or Debit in Person

Please visit the Residence to make your payment.

HOW TO MAKE A PAYMENT

Simcoe Village Residence
Open 24/7
1910 Simcoe Street North
Oshawa, ON L1G 4Y3

South Village Residence
Open 24/7
32 Commencement Drive
Oshawa, ON L1G 8G3

Academic Year Acceptance
Acceptance emails will be sent out upon application within 24 hours on business days. A hall type lottery will take place during the first week of June and you will receive an e-mail indicating your hall type placement at that time.

Applicants must meet all the required deadlines. If you do not receive an acceptance email, you will receive a waitlist notification.

Winter & Summer Semester Acceptance
Acceptance emails will be sent out on a first-come, first-serve basis dependent upon availability during the Winter and Summer Semesters.

In the acceptance email you will receive instructions on how to complete the rest of your acceptance details online. The acceptance details will need to be completed online and asks you important information related to contact and health information, payment information, emergency contact information and personality profile questions which will help you to select a roommate. You will also be asked to review and accept the Student Residence Agreement which is a legal document that serves as the contract between you and the Residence. Please ensure that you read it carefully and keep a copy for your records.

If you do not wish to complete your acceptance online, paper copies of the acceptance forms can be requested from the Residence.

If you are unable to meet the payment options as outlined please contact one of the Residence Managers to set up a Payment Plan.

It is strongly recommended that these contacts are the parents or legal guardians of the resident. As the Primary or Secondary Contact you will serve as an emergency contact and you may also be contacted if any other significant concerns or problems arise with the resident. In the case where the Primary contact is unavailable, the Secondary contact will be contacted. Once the Residence is provided with this contact information, the Manager will notify the Primary and Secondary contacts, via the supplied e-mail, that they have been identified as Primary/Secondary Contacts for the Resident. This e-mail will outline the role and responsibility of the Primary/Secondary Contact and provide the Primary/Secondary Contacts with the opportunity to opt-out of this role.

You are required to complete your acceptance information by the following dates:

  • Summer Semester 2019 Acceptance Deadline: April 15, 2019
  • Academic Year 2019-2020 Acceptance Deadline: July 3, 2019
  • Winter Semester 2020 Acceptance Deadline: December 1, 2019

If you are not completing your acceptance information online the same deadlines are applicable.

Please provide your details on the Medical, Accessibility, and Special Consideration section when completing your acceptance information to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact the Access and Support Centre on campus.

If you are not completing your acceptance information online, please contact the Residence directly for the “Request for Special Consideration Form” to provide us with more information about how we can support your success in Residence.

Move-In / Move-Out

The official move-in date(s) for Residence are as follows.

Summer Semester 2019

Move-In Day: May 4, 2019
Move-Out Day: August 18, 2019

Academic Year 2019-2020

Move-In Day: August 31, 2019
Move-Out Day: April 19, 2020

Winter Semester 2020

Move-In Day: January 4, 2020
Move-Out Day: April 19, 2020

You may move-in early or move-out late however there are specific dates and fees that apply.

Summer Semester 2019

Early Move-In Days: N/A
Late Move-Out Days: N/A
Fees: $30/day

Academic Year 2019-2020

Early Move-In Days: August 26-30, 2019
Late Move-Out Days: N/A
Fees: $30/day

Winter Semester 2019

Early Move-In Days: December 30, 2019 – January 3, 2020
Late Move-Out Days: N/A
Fees: $30/day

If you need to move-in earlier or move-out later than the above posted date(s), please contact the Residence directly.

Living in Residence

Everyone who is accepted into Residence must fill in “Profile Questions” which is available when completing the acceptance process online. Students are then given the opportunity to browse roommates online, send messages to potential roommates, and accept roommates. If a student does not want to select their own roommate, the Residence will select a roommate for you based on your answers to the “Profile Questions”. You may request to live with your friends while in Residence, as long as you have both been accepted, you both request to live with each other, and you both have been accepted into the same room type.

If you are not completing your acceptances details online, the Residence will pair students together.

Academic Year
In the middle of August we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better.

Please refer to the Roommate Discussion Points section of the website. Here you will find important questions you can ask your roommate(s) in order to get to know them better.

Winter or Summer Semesters
Prior to moving in we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better.

Please refer to the Roommate Discussion Points section of the website. Here you will find important questions you can ask your roommate(s) in order to get to know them better.

You will find out who your roommate is; we do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. This information will be given to you upon your arrival.

Yes there is! The Residence offers bi-weekly light housekeeping services to our residents. This means that every two weeks a housekeeper will come to your suite and clean your bathroom and kitchen areas and mop the floors. Housekeeping staff are unable to touch your personal belongings and therefore to allow for a full cleaning to occur to these areas you must make sure your counters, table tops, floors and shower areas are clear of any items. Please be aware that our housekeeping staff will not enter your bedrooms and therefore the bedrooms are the student’s responsibility to clean. The Residence has vacuums available at the front desk for your use.

If something breaks in your suite, you can come down to the Residence front desk and fill out a maintenance requisition form. This form authorizes our maintenance staff to enter you room between the hours of 8:00 AM to 4:00 PM to repair the damages you have requested. This request may take a few days to get to so we ask you be patient. If it is an emergency we ask that you alert our staff to the situation. Please note that any damage to the suite that has occurred at the fault of the resident will be billable.

The Residence front desk is open 24 hours a day 7 days a week. We are available for questions, comments and/or concerns at anytime you have some. Please stop down and get to know our Residence Service Representative during your first few weeks here at Residence.

The Residence does not offer any family accommodations.

Parking passes are available for purchase through here.

The Residence offers great security from the moment you pass through the controlled access main entrance, until you slide your electronic card into your suite door. Video cameras are located in all common areas, hallways and entrances. The front desk is also staffed 24 hours a day 7 days a week.

All cooking devices must have an automatic shutoff, be approved by CSA, and must not have an open element, (for example hot plates, induction hot plates, and indoor grills are not permitted). All appliances will be checked for approval by a Residence staff member.

Your Resident Advisor’s (RA’s) are always organizing events that are educational as well as events that are strictly for fun. These events allow you to meet people in your new community. Check out bulletin boards located on each floor throughout the building, attend floor meetings, and let your RA know what type of activities you would like to see in Residence.

If you are disturbed at anytime of the day or night, before contacting the front desk, please try to talk to the resident(s) who is/are causing the disturbance first. Get to know your neighbours and build a respectful community. If the disturbance continues notify the front desk and a manager or RA will help you reach an acceptable volume by speaking to the resident(s). At the same time, remember to be reasonable with the level of volume you produce as well.

Mixed-Gender Housing

Mixed-Gender Housing allows for students to live with their ideal roommate regardless of sex, gender, gender identity or expression, or sexual orientation. This allows for increased choice in selecting and choosing their ideal roommate and contributes to an inclusive community for the residents.

The UOIT Residence is offering Mixed-Gender Housing to acknowledge the diverse needs of the residence community which cannot be met with traditional gender based housing.

Students will have the ability to participate in mixed- gender housing through the My Housing Portal. When the roommate portion of the My Housing Portal becomes available students will proceed through the step called ‘Housing Options’. If you wish to participate in mixed-gender housing you will select ‘Mixed- Gender Housing’ from the drop down menu in the My Housing Portal.

Note: You must make your Residence fee payment in order to be moved through the roommate section of the portal.

Mixed-Gender Housing is a voluntary process. Students interested in this option will be able to self select gender inclusive housing through the My Housing Portal. When the roommate portion of the My Housing Portal becomes available students will proceed through the step called ‘Housing Options’. If do not want to participate in you gender inclusive housing you will select ‘Single- Gender Housing’ from the drop down menu in the My Housing Portal.

Note: You must make your Residence fee payment in order to be moved through the roommate section of the My Housing Portal. If you do not wish to participate in the roommate section of the My Housing Portal you will be manually matched by the Residence using the traditional housing process.

If you have chosen Mixed-Gender Housing and decided you would prefer Single-Gender Housing prior to Move-In, the Residence will do it’s best to accommodate your request. Please contact the Residence via email at info@dc-uoitresidence.ca to inform us of your request.

If you have chosen Mixed-Gender Housing and would no longer like a co-ed roommate, please notify the Resident Advisor on your floor. Together with yourself and your Resident Advisor we will work towards a resolution for you.

If you would like to participate in Mixed-Gender Housing after you move into Residence please notify the Resident Advisor on your floor. Together with yourself and your Resident Advisor we will work towards a resolution for you.

Termination & Cancellation

Please refer to the termination and cancellation policy located here: Termination and Cancellation Policy.

Cancellations

Cancellations occur prior to move-in. If you wish to cancel your residence application, you must cancel through My Housing Portal prior to move-in.

Withdrawals

Withdrawals occur after move-in. If you wish to withdraw from residence, please contact the front desk for a Residence Withdrawal Form. You must return it to the front desk within 5 business days of the anticipated departure date.

Cancellations will not be accepted over the phone. The Residence operates independently from the Institution and if you cancel your application or enrolment at the Institution, you will also need to cancel your Residence application. Refunds will be issued by the Manager as detailed in section 8.06 of the Student Residence Agreement.

Other

We would be happy to have you visit the Residence and provide a tour. Stay overnight and take advantage of the special rate of $69.95 per night (plus taxes) we are offering to all Residence applicants and their families.

Residents can apply at the front desk to stay during the Winter Break. You must submit your application prior to December 1 at 5:00 p.m. if you plan on staying for either part of or the entire break.

WINTER BREAK

Start: December 15, 2019
End: January 4, 2020

The Residence is a “Designated Residence” for property tax and rent purposes, meaning that Residence fees cannot be claimed on income tax returns. The only claim that is allowed is $25.00 for the year (with no receipt necessary), as directed by the Ontario government: 5006-TG, T1 General 2012 – ON-BEN Application for the 2017 Ontario Trillium Benefit and the Ontario Senior Homeowners’ Property Tax Grant. For this reason, the Residence does not issue tax receipts for Residence fees.